Baggage Information
Everything you need to know about what to pack and how to carry it.
Cabin Baggage Allowance
To ensure a safe and comfortable flight for everyone, please adhere to our cabin baggage rules. Your cabin baggage must fit securely in the overhead lockers or under the seat in front of you.
| Travel Class | Allowance | Max Dimensions |
|---|---|---|
| Economy Class | 1 piece up to 12kg + 1 small accessory | 55 x 35 x 25 cm |
| Premium Economy | 2 pieces up to 12kg total + 1 small accessory | 55 x 35 x 25 cm |
| Business Class | 2 pieces up to 18kg total + 1 small accessory | 55 x 35 x 25 cm |
Checked Baggage
Checked baggage allowances vary depending on your route and class of travel. For the exact allowance for your journey, please check your e-ticket or use our Manage Booking tool.
Important Dimension Rules:The total dimensions (length + width + height) of any single piece of checked baggage must not exceed 158cm (62 inches). Items exceeding these dimensions may incur oversize fees.
Frequently Asked Questions
Restricted Items
For safety and security reasons, there are strict rules about what you can and cannot take on board an aircraft.
- • Lithium batteries
- • Flammable liquids
- • Corrosive substances
- • E-cigarettes
Lost or Delayed Bags
If your baggage is delayed or damaged, our dedicated team is here to help you resolve the issue as quickly as possible.
Report a baggage issue →